Customer Relationship management is a processes implemented by a company to handle its contact with its customers. Our CRM solutions are customised for each client's requirements and differ from a manufacturing company to a construction company.

Benefits of Web CRM (Customer Relationship Management)

A Well planned and customised CRM will increase better communication and relationship with the customers. It helps in assessing your Customers, Business, Products, Staffs and Company.

Eg - Staff management

We have given you an example how staff management works-

For example - If you are director of your company. And your business is traveling constantly to meet clients and promote business and while you are away bringing business to your company and company's productions goes down and you are worried about what your management and your staffs are doing. You can implement online staff management system. You can see what is going on from the General Managers to Managers to Executives. All their communications and work orders, follow ups, reports, Purchase Orders, Sales Reports every thing will be online and you can easily monitor everything from anywhere in the world.

Staff Management is a part of CRM and we can even integrate staff management separately to your requirement its all depends on your requirements.

Some Important Benefits

• Increase your customer service
• Keeps your customer well informed about your changes and updates
• Customer details
• Instant Feed Backs Regarding your products
• Increase your Business potential
• Increase Understanding Between you and your customer

Some of Web Customer Relationship Management Modules

• Accounts and finance management
• Inventory Management
• Vendor management
• Purchase management
• Production management
• Stores management
• Vehicle management
• Payroll management
• HR management
• Chat Management
• Shopping cart management
• Staff Management
• Sales Management
• Marketing Management
• Service Management

For any CRM related queries please contact us at info@designosoft.com or call us 098431 22672.